Cant Access My account
AndrewPickford
Member Posts: 1
in General
Hi,
My organisation has signed up and I have been sent an email link to login. However, it wont let me create a password - only sends to a "forgot my password" link.
Any help greatly appreciated.
Answers
-
Hello Andrew,
It looks like you have not accepted the invite to Perform. The best way to find this would be to search your inbox for an email from no-reply@thomas.co. Then once located, all you need to do is press accept on the invitation.
If you can't locate it, I suggest you can ask your admin to re-send the invite.
Please feel free to reach out if you still need additional support.
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