Cant Access My account

AndrewPickford
AndrewPickford Member Posts: 1

Hi,

My organisation has signed up and I have been sent an email link to login. However, it wont let me create a password - only sends to a "forgot my password" link.

Any help greatly appreciated.

Answers

  • Lindelwa Ndzimande
    Lindelwa Ndzimande Member Posts: 1 Together Newcomer 🌟

    Hello Andrew,

    It looks like you have not accepted the invite to Perform. The best way to find this would be to search your inbox for an email from no-reply@thomas.co. Then once located, all you need to do is press accept on the invitation. 

    If you can't locate it, I suggest you can ask your admin to re-send the invite.

    Please feel free to reach out if you still need additional support.